Why Mitie?

We are the UK’s leading facilities management and professional services company. Our expertise, care, technology, insight and focus on sustainability create amazing work environments.


One Mitie

We work together to deliver the exceptional, every day. It’s a commitment we make to our customers day in, day out.

We are built on integrity and trust. We champion our diversity. We always go the extra mile to get the job done. And we do it all as one Mitie.

Team of people high fiving

How we deliver the exceptional, every day

Our culture is underpinned by our Purpose and Promises.

Our expertise, care, technology and insight create amazing work environments, helping our customers to be exceptional every day.

Promise to our customers:
A trusted partner creating exceptional environments for your customers and people, adding value every day.

Promise to our colleagues:
A place to work where you can thrive and be your best every day.

There are five core values that shape how we behave at Mitie:

  • We are one Mitie
  • We are built on integrity and trust
  • We go the extra mile
  • Our diversity makes us stronger
  • Our customers’ business, is our business

We believe our diverse workforce makes us stronger, introducing us to fresh ways of thinking. We also believe everyone should have the opportunity to progress.

Our colleague networks offer members a safe and confidential space to discuss issues affecting them, help improve our policies and procedures and keep in touch with external policy developments.

Each of our dedicated groups – on age, gender equality, disability, race & ethnicity and LGBTQ+ colleagues, among others – is sponsored by a senior leader who advocates for diversity and inclusion and promotes the agenda across the Group.

To join our diversity networks click here.

As at 5th April 2021, the Mitie median gender pay gap was 5.4% which compares favourably with the UK national median pay gap of 15.4%. Our mean gender pay gap has increased to 8.6%.

At Mitie, we strongly believe that being transparent about the diversity and pay of our workforce is an important step towards creating meaningful change. Like many other organisations, we believe that Ethnicity Pay Gap reporting is a fundamental step on the journey to improving workplace equality, we are therefore voluntarily disclosing our ethnicity pay gap this year. As at 5th April 2021, the Mitie median ethnicity pay gap is 2.8%.

We remain committed to continuing our efforts in reducing our pay gap by focusing on programmes that can really make a difference.

View our 2021 Pay Gap Report