Your Wellbeing We’re nothing without our people, so your health and happiness at work are important to us. These pages are designed to give you the information you need to support your wellbeing at work and at home. We want everyone to feel able to bring their whole selves to work. But if you’re struggling, physically, mentally or emotionally, there are services we provide to all our colleagues to help you and you’ll find these listed below. This page also provides a list of external organisations who offer support and resources on various subjects. Finally, the section at the bottom of the page links back to the wellbeing campaigns we’ve run so you have a one stop shop of information that we’ve previously shared. How we support you Occupational Health Services Optima provide a full range of occupational health services. If you need their help, your manager can raise a ticket in AskHR to request a referral. • OH helpline – 0330 008 4308 – Option 1 • Email: Mitie@optimahealth.co.uk • Optima online https://mitie.optimahealth.online/ • Trauma support: 0800 783 8024 Virtual GP Our Virtual GP Service, provided by Medical Solutions, is confidential, easy to access and available to all members of your household. • 24/7 phone service 0345 319 3107 • WebApp access https://mitie.gp-24.com • Video consultations available • Private prescription delivery service Employee Assistance Programme The EAP offers around the clock, expert advice. 24/7 helpline: 0800 111 6387 (UK, NI) 1850 718 888 (RoI) +44 (0)845 330 5132 (Int) Online portal: http://my-eap.com Organisation code: mitiewell Download a printable copy of the Virtual GP and EAP services Endometriosis Awareness and Guide This guide raises awareness and understanding of endometriosis. 1 in 10 women suffer from it, making it as common as diabetes or asthma in females. It includes: What is Endometriosis The symptoms Support that you can give Select to access the guide Domestic Abuse Awareness and Guide This guide provides advice and guidance when dealing with colleagues impacted by domestic abuse. It includes: What is domestic abuse Signs of domestic abuse Support you can give Useful resources Select to access the guide Domestic abuse survivors toolkit Personal Safety Awareness and Guide This guide provides advice and guidance related to personal safety at work and at home. It includes: What is personal safety Precautions to take Actions to take if personal safety is threatened Making emergency calls from a smartphone Contacts for advice and support Select to access the guide Menopause Guide The purpose of this guide is to raise awareness and understanding of the menopause It includes: How it could affect an employee What workplace adjustments can be made to improve female retention Helping to ensure a supported and diverse workforce Reducing the potential for sex, age and disability discrimination Select to access the guide External help While we do offer services to our colleagues, there are also loads of amazing organisations who can give you expert help and advice. Have a look at our suggestions below for good examples of where to go for support on specific topics. SubjectResourceHelplineCancerMacmillanProstate Cancer UKBreast Cancer Support0808 808 00 000800 074 83830300 80 80 900DisabilityScope UK0808 800 3333Domestic AbuseWomen’s AidRefugeRespect (for men)0808 2000 2470808 801 0327Finance / money worriesStep ChangeNational Debt LineMoney Helper (Government)0800 138 11110808 808 4000Grief / bereavementCruseMarie CurieWhat’s your grief0808 808 16770800 090 2309Healthy eatingNHS Change for LifeHeart healthBritish Heart Foundation0300 330 3311LGBT supportLGBT Foundation0345 3 30 30 30Mental healthMINDNHS + Every Mind MattersMental Health FoundationAnxiety UK0300 123 339303444 775 774Military and veterans supportOp Courage – Veterans Covenant Healthcare AllianceSee website for regional numbersOlder peopleAge UK0800 169 6565Physical exerciseNHS – Live WellBBC BitesizeRelationshipsRelate0300 0030396Rights and responsibilitesCitizens AdviceAcas0800 144 88480300 123 1100StressStress Management SocietyNHS – Every Mind Matters0203 142 8650Suicide preventionSamaritansPapyrus (under 35s)CALM – Campaign Against Living Miserably (for men)116 1230800 068 41410800 58 58 58Terminal illnessMarie Curie0800 090 2309Young peopleYoung MindsChildline (under 19)The Mix (under 25s)Text YM to 852580800 11110808 808 4994
