The Wellbeing Hub

We’re nothing without our people, so your health and happiness at work are important to us. These pages are designed to give you the information you need to support your wellbeing at work and at home.

We want everyone to feel able to bring their whole selves to work. But if you’re struggling, physically, mentally or emotionally, there are services we provide to all our colleagues to help you and you’ll find these listed below.

This page also provides a list of external organisations who offer support and resources on various subjects. Finally, the section at the bottom of the page links back to the wellbeing campaigns we’ve run so you have a one stop shop of information that we’ve previously shared.

How we support you

Occupational Health Services

Optima provide a full range of occupational health services. If you need their help, your manager can raise a ticket in AskHR to request a referral.

• OH helpline – 0330 008 4308 – Option 1
• Email: Mitie@optimahealth.co.uk
• Optima online https://mitie.optimahealth.online/
• Trauma support: 0800 783 8024

Virtual GP

Our Virtual GP Service, provided by Medical Solutions, is confidential, easy to access and available to all members of your household.

• 24/7 phone service 0345 319 3107
• WebApp access https://mitie.gp-24.com
• Video consultations available
• Private prescription delivery service

Employee Assistance Programme

The EAP offers around the clock, expert advice.

24/7 helpline: 0800 111 6387 (UK, NI)
1850 718 888 (RoI)
+44 (0)845 330 5132 (Int)

Online portal: http://my-eap.com/login
Organisation code: mitiewell

External help

While we do offer services to our colleagues, there are also loads of amazing organisations who can give you expert help and advice.

Have a look at our suggestions below for good examples of where to go for support on specific topics.

SubjectResourceHelpline
CancerMacmillan
Prostate Cancer UK
Breast Cancer Support
0808 808 00 00
0800 074 8383
0300 80 80 900
DisabilityScope UK0808 800 3333
Domestic AbuseWomen’s Aid
Refuge
Respect (for men)

0808 2000 247
0808 801 0327
Finance / money worriesStep Change
National Debt Line
Money Helper (Government)
0800 138 1111
0808 808 4000
Grief / bereavementCruse
Marie Curie
What’s your grief
0808 808 1677
0800 090 2309
Healthy eatingNHS Change for Life
Heart healthBritish Heart Foundation0300 330 3311
LGBT supportLGBT Foundation0345 3 30 30 30
Mental healthMIND
NHS + Every Mind Matters
Mental Health Foundation
Anxiety UK
0300 123 3393


03444 775 774
Military and veterans supportOp Courage – Veterans Covenant Healthcare AllianceSee website for regional numbers
Older peopleAge UK0800 169 6565
Physical exerciseNHS – Live Well
BBC Bitesize
RelationshipsRelate0300 0030396
Rights and responsibilitesCitizens Advice
Acas
0800 144 8848
0300 123 1100
StressStress Management Society
NHS – Every Mind Matters
0203 142 8650
Suicide preventionSamaritans
Papyrus (under 35s)
CALM – Campaign Against Living Miserably (for men)
116 123
0800 068 4141
0800 58 58 58
Terminal illnessMarie Curie0800 090 2309
Young peopleYoung Minds
Childline (under 19)
The Mix (under 25s)
Text YM to 85258
0800 1111
0808 808 4994

Campaigns

Throughout the year we run campaigns on hot topics that we think will be helpful, relevant or interesting to you.

You can read the articles and find resources from these campaigns by clicking on the links below.

If you’ve got any feedback or any ideas about topics you’d like to see covered then do get in touch.

Previous campaigns

Protecting yourself in the Heatwave

When temperatures soared in July we provided some pointers on how to prevent heat related illness for yourself, for others, and for your pets.

Read the article
fan

Men's Health Week

Men’s Health Week aims to encourage men to open up and talk about their worries, whether those are financial, health or emotional concerns.

Read the article

cloud

National Walking Month

In May we covered the benefits of walking, how to fit in more physical activity and why its good for you and how tech can help you find more ‘me’ time.

Read the tech article

Read ‘Let’s get physical’

woman running

Mental Health Awareness Week

This week tied in with the National Walking Month campaign encouraging people to #walkthismay and boost their mood and support mental wellbeing.

Read the article

MHAW logo

Stress Awareness Month

During April we looked at a variety of topics that can cause us stress including Coronanxiety, face masks and vaccination phobia.

Salary Finance also ran a webinar on how to deal with a financial drama.

Read the launch article

Read the coronanxiety article

Still to come….

September – Suicide Awareness Month

October – Breast Cancer Awareness Month, Menopause Awareness Week

November – Alcohol Awareness Week, substance misuse

December – Grief Awareness Week

calendar on table