Article 19 April 2021

Upload 2021: It’s time to have your say!

Dear colleagues,

A lot of companies don’t ask their colleagues what they think. And those that do, often don’t listen. At Mitie, we like to think we’re different.

The last year has been one of the most important times in Mitie’s history. We put ourselves on a strong financial footing; joined forces with Interserve’s FM business, welcoming 27,500 new colleagues to the Mitie family; whilst facing the enormous challenge of the COVID-19 pandemic. We’ve all had to adapt to find new ways of working together to continue delivering for our customers and keeping our country working.

Which is why, this year, your feedback on what it has been like working for Mitie, is more important than ever.

Our 2021 “Upload” survey is now open until Monday 10 May. It will only take ten minutes of your time and your responses are 100% confidential. This will be the fourth annual survey since I joined Mitie, and it’s really important to me that we hear your feedback. To complete the survey, go to

To complete the survey, if you’re a Mitie colleague please enter your employee ID number, or your Workplace+ number if you work in the Mitie Security team. If you’re a former Interserve colleague, you should enter your Interserve employee ID number. If you’re stuck, these numbers can be found on your payslip.

This is your opportunity to have your say and influence how we continue to make Mitie a ‘Great Place to Work’. Every comment counts. You “say” – and we will “do” that’s a promise. You can read about all of the actions we took following last year’s survey at

Survey results are collated and analysed by our independent consulting firm, Kincentric. Absolutely no one at Mitie can see individual responses so you can be completely open and honest. We have 4 iPad minis to give away – all you need to do is complete the survey to be entered into the prize draw.

So, what happens next? Well… that’s up to you! Have your say and help us understand the things that matter most and where we need to focus our efforts in 2021. I promise you that we’ll take action, as we already have been doing. Together, let’s make Mitie a ‘Great Place to Work’.

Phil Bentley

Chief Executive Officer

Mitie Group plc