Article 21 June 2021

Team Talk Live: You’re invited

Dear colleagues,

Team Talk Live ’21 – back and bigger than ever!

Team Talk Live is how we engage with all our Mitie colleagues.

It involves the whole Mitie Team; we are Talking (and just as importantly, listening); and it’s ‘Live’ – I want our leaders to be there – in the moment – authentic, accessible and visible.

In the past we’ve held physical meetings around the country, but in this COVID year, we’re moving Team Talk Live online, which means each and every one of our 77,500 colleagues can come together and connect for the first time ever – so I’m really excited about ‘meeting’ you all – the wonders of modern technology!

When designing the agenda for Team Talk Live, we spoke to colleagues from across the business – and Line Managers in particular – to make sure there’s something for everybody.

We’ve put together this festival of events based on the feedback you provided.

  • You said you wanted to hear from Mitie’s leaders first-hand;
  • You said you wanted to know more about our vision and strategy;
  • You said you wanted to learn more about different areas of our business; and
  • You said you wanted to connect with colleagues you wouldn’t normally get a chance to speak to.

Well, your wish is my command!

With more than 50 events taking place over 12 working days, there’s an opportunity for everyone to get involved. You also told us that “one size doesn’t fit all”, so we’ve got a variety of event formats, including:

  • Live streams – these events are designed to communicate important updates and share knowledge and will be hosted by myself and other members of the Mitie Group Executive.
  • Fireside Chats – these events are designed to give you the opportunity to learn more about a topic, to ask questions and interact with subject matter experts from around the business. For example, have you ever wondered how our Connected Workspace offering works? Do you want to know about health, wellbeing or benefits at Mitie? Or are you interested in finding out more about social value and sustainability? Then these sessions are for you.
  • Meet ups – these are smaller events which will give you a chance to meet new people. We want you to be able to come together with colleagues in similar situations, learn from each other and share best practice. For example, are you an apprentice? Or a parent or carer? Or even one of our exceptional frontline heroes? Then sign up and talk to others around the business who are in the same situation.
  • Conversations with… – these events will give you a chance to meet the leaders of Mitie, get to know them on a more personal level, and ask questions over a breakfast or lunch. We have limited space on these events to allow you to have meaningful conversations with our leaders, and they’ll be on a first come, first served basis – so get in quick while there’s space! I’m passionate about being accessible to everyone across this business, which is why I’m excited to be hosting three ‘Grill Phil Live’ sessions for the first time.
  • Training – these sessions will give you the chance to learn and develop as part of Team Talk Live. You’ll be able to learn how to be a whizz at using the Mitie brand in your communications and materials, there’ll be a session to help our line managers be even better communicators, and if you want to find out how to roadmap your career pathway, there’s an opportunity for that too.

Take a look at our jam-packed Team Talk Live programme to find out more about the topics we’ll be covering. The number of events may look overwhelming, but don’t worry – I’m not expecting you to attend every single event. Pick and choose the sessions you’re interested in. Everything will be recorded so you can watch the sessions back at a later date, although I encourage you to attend at least four sessions live so you can take part in the moment. To support this, every hourly paid colleague will have 4 hours of paid time to participate in these events.

My main ask of you is to try to be at your team’s dedicated ‘Team Talk’ – a live stream I’ll be hosting alongside our business unit directors as we share our vision for your division, celebrate all that you’ve achieved and recognise the exceptional service you deliver. And be there for either the opening or closing ceremonies.

If you’re on our frontline, you can join via your web browser or on the Microsoft Teams App on your Smartphone – this is free to download. You can join the call directly by clicking on the link which will be sent to you after you register for an event.

You can find out more about all of the events available and register by visiting

It’s really important to me we all come together and talk about how we can continue to make Mitie a success. If we want to pull off our ambitious objectives over the next three years, we all need to be on the same page, and this is an opportunity to make this happen. Look forward to seeing you at Team Talk Live 2021!