Article 16 November 2022

MyStory: Shani Wiliamson

“I would definitely recommend the apprenticeship path – it’s not just for young people – it’s an amazing way
to build on your skills and drive your career forward.” 

Shani wanted a career change but thought apprenticeships were just for school leavers, until she saw her ideal opportunity with Mitie. Having completed her apprenticeship, she’s successfully using her skills and passion for engineering helping to keep hospitals well equipped and running smoothly.

Shani is just one of thousands of dedicated Mitie colleagues, each inspired and enabled to achieve their potential. By combining innovation with intelligence and applying the power of technology, we’re supporting our people to proudly make a difference, every single day.

Tell us your Mitie Story

Prior to working for Mitie, I worked in retail. I knew I wanted to change careers, but as a mum of six, I needed to find something that gave me the balance I needed. When my youngest child started school, it was the ideal opportunity to find something I actually wanted to do.

I saw the advert for an Apprentice Stores Person at the Hospital. At 38, I thought I was too old for an apprenticeship but I applied and was offered the role.

The role interested me as I have an engineering background.  I was keen to learn and progress in my career.  I love my job. I liaise with suppliers, am responsible for Health and Safety within the stores and work very closely with the engineers to identify the relevant parts needed to complete a job. They like to test me. They’ll often ask me to find and procure parts to a really tight deadline. I’m a critical part of the process. Without the part, the work cannot be completed!

What makes you proud to work for Mitie?

I love the human interaction. I work with so many people and have built great relationships.

Have you had good line managers? If so, tell us how they supported you

My manager has supported me throughout my journey – he’s always there to provide advice when I need it.

How have you been recognised and rewarded for the work you have done?

Within a few months of joining, I got employee of the month!  Our accomplishments are always announced across the team, which is lovely. I’ve had a couple of Mitie Stars too.

What part of the benefits package do you value most?

I regularly look at the discounts and deals available. Life’s been so busy lately that I haven’t had the time to utilise them as much as I’d like to.  Because I work at the hospital, I’m also entitled to a blue light discount card – this gives me discounts across lots of brands too so, between the two, I have it covered!

I also value the pension – none of us are getting any younger and I know how important it is to have an income at retirement.

What advice would you give to others embarking on a career with Mitie?

Go for it. If you see a job that sparks your interest then give it a try. Whether it’s interacting with people or the job itself, try to find your passion. If you can do this, you’re more likely to be happy at work and enjoy it.

I would definitely recommend the apprenticeship path – it’s not just for young people – it’s an amazing way to build on your skills and drive your career forward. 

Do you feel able to bring your ‘true self’ to work?

Yes, totally, I’m completely myself at work.

Do you feel you can contribute your ideas at Mitie to make improvements?

Yes, continuous improvement is a key part of my role, I do it every day.

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