People Support Support Guides & Links Colleague Amendment Form (CAF) 2023 Colleague Amendment Form (CAF) Cascade 2023 CAF Toolbox Talk People Support Operating Model & Query Handling / ASK HR (with recording) People Support and Payroll: Escalation Matrix People Support Manager Guide: People Hub (with recording) People Support Manager Guide: Pay Queries (with recording) People Support Manager Guide: Changes – To T&Cs and To Personal Details (with recording) Changes to Personal Information Toolbox Talk People Support Manager Guide: ER (with recording) People Support Manager Guide: Recording absence and leave (with recording) People Support Manager Guide: Processing Leavers (with recording) People Support Manager Guide: Recruitment Contact Information and FAQs People Support Manager Guide: People Support Useful Contacts (with recording) People Support -non-WPP Support People Support – WPP Support Useful Contacts – Mitie People People Support FAQs – Mitie People eLearning TUPE: A Manager’s Toolkit Top Tips Provide as much information as you can when raising an AskHR ticket. Always include employee number, employee name and a good amount of detail about the query. This will help us to answer your question first time. Call us wherever possible. This is the quickest way to get advice! Register for one of our Line Manager briefings where we give you an overview on People Support and tips on how best to work with us. Email hr.communications@mitie.com to register. ** Please note that HR Policies and Procedures guidance and documentation for improving poor performance and absence management can be found at the foot of The Colleague Experience page **
