The Colleague Experience Whatever stage each of your people are at in their career, your role is to engage and inspire them and to ensure that they are supported every step of the way. To learn more about your role in each stage of the colleague experience, click on the links which will take you to support guides, e-learning modules, and top tips to help you to create a positive colleague experience for your people. Scroll down to the People Policies & Procedures section for information on management topics such as Absence Management, Disciplinaries, Grievances, Improving Performance, Induction and Probation. Select the topic to reveal more information. Attracting and Recruiting As a hiring manager understanding how to recruit in Mitie is an essential skill. This section provides guidance including an interview question bank. Click to learn more. Communicate and Engage As a people manager at Mitie it is your responsibility to ensure that you are up-to-date with corporate messages and communications to keep your colleagues informed Click to learn more Onboarding As a People Manager, what you do now, how you support & communicate with your new starter sets the scene for what they can expect to experience at Mitie. Click to learn more Inducting Your responsibility is to make sure the new starter feels welcome and connected right from day one. Click to learn more Developing our People Development at Mitie is about focusing on your strengths and that of your team, allowing people to bring their talents and skills to the table. Your role is to help them to be exceptional every single day. Click to learn more Performance and Career Management Your responsibility as a leader is to manage the performance of your team. Developing your people is important so that they can realise their potential and aspirations throughout their career here at Mitie. Rewarding and Recognising – It is your responsibility as a leader to ensure that your people are fairly rewarded and recognised and fully understand the benefits that are available to them. A Positive Leaver Experience It is important that a leaving colleague has a positive leaving experience because if they do, they are much more likely to recommend Mitie to others. and may even decide to come back to us one day. People Policies & Procedures Absence Management Absence Management eLearning (30 mins) Manager Guide to People Support – Recording absence and leave (with recording) AWOL Procedure_MG(HR)566.docx (sharepoint.com) Sickness Absence Procedure_MG(HR)525.docx (sharepoint.com) Sickness Absence – A Managers Guide_MG(HR)528G.docx (sharepoint.com) Return to work interview form_MG(HR)123F.doc.docx (sharepoint.com) Work Impact Questionnaire_MG(HR)021F.doc (sharepoint.com) Workplace Adjustment Action Plan_MG(HR)020P.doc (sharepoint.com) Adoption Adoption Procedure_MG(HR)516.docx (sharepoint.com) Adoption – A Managers Guide_MG(HR)529G.docx (sharepoint.com) Armed Forces and Reservists Armed Forces and Reservists procedure_MG(HR)571.docx (sharepoint.com) Power of Attorney for military reservists_MG(HR)570F.docx (sharepoint.com) Disciplinary Managing Disciplinaries and Grievances eLearning(30 mins) Disciplinary Procedure_MG(HR)567.docx (sharepoint.com) Confidential meeting minutes template_MG(HR)542F.docx (sharepoint.com) The role of the employee companion_MG(HR)921G.docx (sharepoint.com) Drugs, Alcohol and Smoking Drugs, Alcohol and Smoking Procedure_MG(HR)530.docx (sharepoint.com) Drugs, Alcohol and Smoking – A Managers Guide_MG(HR)531G.docx (sharepoint.com) Flexible Working Agile and Flexible Working Procedure_MG(HR)540.docx (sharepoint.com) Agile and Flexible Working – A Manager’s Guide_MG(HR)540G.docx (sharepoint.com) Flexible Working application form_MG(HR)540F.doc (sharepoint.com) Grievances Managing Disciplinaries and Grievances eLearning(30 mins) Grievance Procedure_MG(HR)568.docx (sharepoint.com) Grievance Procedure – A Manager’s Guide_MG(HR)568G.docx (sharepoint.com) Managing Grievance Investigations_MG(HR)925G.docx (sharepoint.com) High Risk Grievances – A Manager’s Guide_MG(HR)920G.docx (sharepoint.com) Grievance Investigation Report Template_MG(HR)004T.docx (sharepoint.com) Grievance Meeting Minutes Template_MG(HR)542F.doc (sharepoint.com) The role of the employee companion_MG(HR)921G.docx (sharepoint.com) Bullying and Harassment Procedure_MG(HR)517.docx (sharepoint.com) Bullying and Harassment – A Managers Guide_MG(HR)524G.docx (sharepoint.com) Improving Performance Improving Performance Procedure_MG(HR)902.docx (sharepoint.com) Improving Performance Managers Guide_MG(HR)923G.docx (sharepoint.com) Performance improvement plan_MG(HR)543P.doc (sharepoint.com) Induction and Probation Induction and Probation Procedure_MG(HR)569.docx (sharepoint.com) Induction and Probation – A Manager’s Guide_MG(HR)569G.docx (sharepoint.com) Investigations eLearning Investigations eLearning (30 mins) Layoff and Short Time Working Layoff and Short Time Working Procedure_MG(HR)513.docx (sharepoint.com) Maternity Maternity Procedure_MG(HR)515.docx (sharepoint.com) Maternity – A Managers Guide_MG(HR)523G.docx (sharepoint.com) Pregnancy Risk Assessment Form – electronic completion_MG(HR)518F.docx (sharepoint.com) Paternity Parental Leave procedure_MG(HR)512.docx (sharepoint.com) Paternity Procedure_MG(HR)510.docx (sharepoint.com) Redundancy Redundancy procedure_MG(HR)511.docx (sharepoint.com) Redundancy – a Managers guide_MG(HR)516G.docx (sharepoint.com) Relationships at Work Relationships at Work Procedures_MG(HR)570.docx (sharepoint.com) Relationships at Work Procedure – A Manager’s Guide_MG(HR)570G.docx (sharepoint.com)
Attracting and Recruiting As a hiring manager understanding how to recruit in Mitie is an essential skill. This section provides guidance including an interview question bank. Click to learn more.
Communicate and Engage As a people manager at Mitie it is your responsibility to ensure that you are up-to-date with corporate messages and communications to keep your colleagues informed Click to learn more
Onboarding As a People Manager, what you do now, how you support & communicate with your new starter sets the scene for what they can expect to experience at Mitie. Click to learn more
Inducting Your responsibility is to make sure the new starter feels welcome and connected right from day one. Click to learn more
Developing our People Development at Mitie is about focusing on your strengths and that of your team, allowing people to bring their talents and skills to the table. Your role is to help them to be exceptional every single day. Click to learn more
Performance and Career Management Your responsibility as a leader is to manage the performance of your team. Developing your people is important so that they can realise their potential and aspirations throughout their career here at Mitie.
Rewarding and Recognising – It is your responsibility as a leader to ensure that your people are fairly rewarded and recognised and fully understand the benefits that are available to them.
A Positive Leaver Experience It is important that a leaving colleague has a positive leaving experience because if they do, they are much more likely to recommend Mitie to others. and may even decide to come back to us one day.
