Article 17 May 2021

It’s National Learning at Work Week: 17 – 23 May 2021

At Mitie, we’re committed to providing you with access to learning and development that shapes and builds the core skills and behaviours that will help you right now, and also in the future.

Our learning offer is evolving to match the changing work environment. We now offer so much more than the traditional classroom-based training courses. Our learning resources include video, webinar, e-learning, social learning and much more. This means you can learn and develop in a way that suits you, and at a time that suits you.

Leading your own development​​​​​​​

We’re placing more emphasis on you taking responsibility for your own development journey – less one size fits all and more personal to each of us. Learning at Mitie isn’t just about the skills to do your job or focusing on areas that you want to improve, it’s also about your strengths, the things you enjoy doing and the things you are naturally good at. We want you to be truly engaged in your development at Mitie and to be the best you can be.

Building a great Personal Development Plan

Your personal development plan is key to helping you take control of your own development. It’s your formal commitment to what you want to work on and how you’ll do it. It also gives you the opportunity to identify which activities you’ll need to complete to achieve your goals and career aspirations.

We know that sometimes it’s hard to turn our good intentions about self development into actions. We’re so busy in our day jobs that we forget to take a step back and reflect on how we want to grow. So we’ve broken it down into 4 simple steps;​​​​​​​

Step 1 – Take some time to define what your personal development goals actually are. Try answering these questions:

  • What are your career aspirations?
  • What are the things you love doing and are really great at?
  • What are the things that need a bit more focus?

Step 2 – Think about where you are now in terms of your need, your performance level and your behaviours. Perhaps you could ask for feedback from the people around you? It’s important to know where you’re starting from before planning the steps you’ll need to take.

Step 3 – Once you know what you want to achieve and where you currently are, you can start to set out some clear objectives to help you develop. Remember, less is more, try to focus on one or two development goals at a time.

Step 4 – Now think about exactly what you’ll do to develop and grow in order to meet your goals. Are there formal learning opportunities, or things you can do while carrying out your day job? How can you learn from the people around you?

The way we learn and develop

To help with step 4, it’s worth thinking about the way we actually develop and the types of activities that will really help you grow.

The most effective development plans focus on just two or three areas at a time and include a blend of different types of learning activities, in the right amounts.

Around 70% of your learning and development activity should be part of your day-to-day, as you learn through experience. 20% should happen through your social interactions with other people and only 10% should be through formal learning activities. It’s helpful to remember this as you start to write your development plan

Our formal learning offer

To support you with the 10% formal learning that you should build into your development plan we have a wide selection of learning resources available. ​​​​​​​

We also offer McQuaig psychometric tools which allow you to complete individual personality profiles or use the 360 feedback process. To access these, please email