Count Me In


‘Count Me In’ is our Diversity & Inclusion development campaign here at Mitie. It’s been designed especially for us, and aims to help us create an environment where everyone feels heard, included and able to bring their true self to work.

We’re all responsible for creating a diverse and inclusive environment, and that’s why it’s embedded as one of our core values: Our Diversity Makes Us Stronger.

With Count Me In, we aim to challenge the way you think, encourage you to have conversations, but most importantly, create an environment where every Mitie colleague feels able to bring their whole self to work.

There are four phases to Count Me In:

We recommend you work through each phase in order, either through this page or the Count Me In Overview. You start your journey by focusing on developing your own personal understanding and then build on this by considering the team culture and how this can create an environment where people feel safe and valued. After looking at inclusivity from your own and the teams perspective, you can explore how Mitie can support in creating a diverse and inclusive environment.

We hope at the end of the campaign you’ll be saying “Count Me In” to drive inclusivity at Mitie.

Count Me In 'Launch'

Count Me In is designed to specifically meet the needs of all Mitie colleagues across the business. To do this, it has been shaped by feedback received in the launch survey to ensure that everyone gets the most benefit from it.

If you haven’t already done so, it’s not too late to take part as we’re continually reviewing your comments to refine and develop the programme.

Count on Me

‘Count on Me’ is the first phase in our programme, and focuses on developing your own personal understanding. It includes reflection exercises to help you identify your strengths, understand your assumptions, and encourages a culture of being able to give and receive open and honest feedback.

You will need to be brave, open, and honest – whilst being fair, supportive, and inclusive to colleagues around you.

Everyone deserves a chance to share, to be heard, and to be given the chance to understand their own behaviours without worrying about criticism or judgment.

Count on Me will help you do exactly that.

Overview and Reflections on Count on Me

Count on Us

Count on Us is the second phase in our programme and focusses on Team Culture.

A teams success requires a safe environment where people feel valued for who they are, not fearful of being judged, invalidated, or discriminated against.

In this phase well focus on promoting an environment where it’s safe to speak up, increasing empathy and improving team relationships.

Overview and Reflections on Count on Us

Count on Mitie

For us, diversity & inclusion is more than policies, programs, or headcounts.

An inclusive workplace is one that makes everyone, regardless of who they are or what they do for the business, feel equally involved in and supported in all areas of the workplace.

The Count on Mitie phase is all about how we can work collectively to build a culture that helps colleagues feel they belong, that their unique talents matter and that their individual needs are cared for by other colleagues and the leadership team.

Overview and Reflections on Count on Mitie

the shard

Count on the Future

In January 2022, we recruited Sim Sian as Head of Equality, Diversity and Inclusion, to lead on this very important agenda and to support us navigate our way to becoming the destination employer, the company that people want to join to grow their careers, to receive industry leading benefits and to work with exceptional people.

We will be launching our new Equality, Diversity and Inclusion Strategy which comprises of four core pillars:

  • ‘Developing an Inclusive Organisation’, aimed at strengthening our capability of ED&I through leadership and all colleague training, promoting inclusive behaviours and more informed decision making.
  • ‘Creating Career Fulfilment’, delivering an inclusive and representative workforce, offering all colleagues clear opportunities to develop and progress.
  • ‘Amplifying our Colleague Voice’ responding to the voice of our colleagues to build trusting relationships to define our future.
  • ‘Driving Business Growth’, enhancing core People policies and procedures to deliver our commitment to ED&I.

To support the delivery of our new strategy, we have set out a detailed Equality, Diversity and Inclusion action plan that will help us to achieve these ambitions BUT we can’t do this alone, and we need you to contribute because we know that our diversity makes us stronger.  We are really excited about the opportunity we have to adapt and evolve our approach to Equality, Diversity and Inclusion ensuring we are inclusive by design and create a sense of belonging for all our colleagues.

For more information on how you can find our more or get involved please contact us at

Read | Watch | Listen | Do

Additional resources for those who want to take their inclusivity to the next level ….

Social Diversity is a global sharing platform run by diversity and inclusion professionals and advocates. Three top articles are:

Three ways to be a better ally in the workplace

We’re taught to believe that hard work and dedication will lead to success, but that’s not always the case. Gender, race, ethnicity, religion, disability, sexual orientation are among the many factors that affect our chances, says writer and advocate Melinda Epler. And it’s up to each of us to be allies for those who face discrimination.

In this actionable Ted talk, Epler shares three ways to support people who are underrepresented in the workplace. “There’s no magic wand for correcting diversity and inclusion,” she says. “Change happens one person at a time, one act at a time, one word at a time.”

Talking inclusion with…’ are podcasts about inclusion and diversity in the workplace, by Inclusion Employers. Join hosts, BBC Radio’s Stephanie Hirst and Inclusive Employers’ Senior Consultant Steven Copsey, as they meet a wide variety of guests with fascinating stories of inclusion, diversity and belonging.

Recognising inclusiveness and diversity

Start this free course with the Open University. Just create an account and sign in. Enrol and complete the course for a free statement of participation or digital badge if available.

This is for anyone who wants to learn more about how diversity allows you to embrace and use the different ideas, perspectives, expertises, life experiences and cultural backgrounds that people bring in a task, team, organisation or community.