About Us

Founded in 1987, we are the UK’s leading facilities management and professional services company.

Culture

Our premise is simple: we work to deliver the exceptional, every day.

It’s a commitment we make to our customers day in, day out. It guides our colleagues so that they know what to expect of each other. In short, it makes Mitie strive to be the best we can be.

We are a trusted partner, using our expertise, care, technology and insight to create amazing work environments for our customers and their clients. We champion our diversity. We always go the extra mile to get the job done. Integrity and trust drives everything we do.

How we deliver the exceptional, every day

Our culture is underpinned by our Purpose and Promises.

Purpose:
Our expertise, care, technology and insight create amazing work environments, helping our customers to be exceptional every day.

Promise to our customers:
A trusted partner creating exceptional environments for your customers and people, adding value every day.

Promise to our colleagues:
A place to work where you can thrive and be your best every day.

There are five core values that shape how we behave at Mitie:

  • We are one Mitie
  • We are built on integrity and trust
  • We go the extra mile
  • Our diversity makes us stronger
  • Our customers’ business, is our business

We believe our diverse workforce makes us stronger, introducing us to fresh ways of thinking. We also believe everyone should have the opportunity to progress.

Our colleague networks offer members a safe and confidential space to discuss issues affecting them, help improve our policies and procedures and keep in touch with external policy developments.

Each of our dedicated groups – on age, gender equality, disability and for BAME and LGBTQ+ colleagues, among others – is sponsored by a senior leader who advocates for diversity and inclusion and promotes the agenda across the Group.

We are proud to be recognised as number 6 on the UK Top 50 inclusive companies list.

Women account for 32% of our workforce. We now have gender parity on our Board of Directors while, as of 2019, women account for 11% of our Executive Leadership Team and 24% of our Group Leadership Team.

Mitie Group is required to publish data on two legal entities, Mitie Limited and Mitie Property Services (UK) Limited. In the first year of reporting, between 5 April 2017 and 5 April 2018, our gender pay gap dropped from 16% to 13.8% and our bonus gap from 71% to 47.3%. While this is an improvement, we know we still have work to do.

To this end, we have enhanced our maternity pay offering, introduced flexible working and set a strategic objective to increase the number of women entering science, technology, engineering and mathematics (STEM) roles. Our new people system improves the way we measure gender and job level reporting.

View our 2018/19 Gender Pay Gap Report

Social Value & Responsible Business

As a responsible business that embraces the UN’s Sustainable Development Goals, we seek to unlock social value that creates positive economic, environmental and social impacts. This bold ambition ensures that we play our part in delivering the exceptional, every day for our customers, our people, the communities we support and the world in which we live.

Mitie’s positive legacy

Our vision is to lead the facilities management industry in creating social value through everyday operations, leaving a lasting legacy for the communities in which we work.

Our mission is to consider ways in which we can maximise social value in both our business operations and our partnerships, to benefit individuals, communities, supply chains and the environment.

Download Mite's Social Value and Responsible Business Charter

Mitie Foundation

The Mitie Foundation exists to provide varied life opportunities for disadvantaged groups within the communities we are proud to operate in. Our initiatives change minds, raise aspirations and remove barriers, opening ways in to sustainable employment. In doing so we attract the very best potential, enriching the diversity of our workforce.

Our Vision

A registered charity, our vision is to improve employment chances for people with barriers to employment. We harness the skills and expertise of our workforce, our clients and our supply chain to support people of all backgrounds towards improved career chances.